In early August I was surfing LinkedIn and saw a post from a contact in my network requesting some program management support for an organization in Nashville. Had I not been on LinkedIn at the time the posting may have flowed past my view. In our conversation the client though they would need 4-6 weeks of help.
When I arived at the client site, I begain my normal process of assessing the situation. It did not take long for me to determine that there where some fundemental issues across the people, process, product trifecta.